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Shipping Terms

Shipping Details


We offer domestic delivery services either via Kex Express, Jnt Services or NinjaVan Malaysia. 


Tracking number will be provided through email once we have shipped out your order. If you have not received the tracking number update within 3 working days after the expected delivery date of shipment, please contact hanabellawarehouse@gmail.com 


Postage charges


a. Domestic Delivery
Postage fees for domestic delivery are as below:

East Malaysia – From RM10.00
Sabah & Sarawak – From RM16.00
Brunei - From RM85.00
Singapore - From RM25.00

For the first 1KG and subsequent additional gram is as per Courier Services Tariff Rate. 


b. International Delivery

We charge based on Pos Laju International postage fees. Click here to view more information on Pos Laju International Shipping.